BetterComp’s business customers (“Customer”) provide Personal Information to BetterComp in connection with BetterComp’s Services (“Customer Supplied Data”). Customer Supplied Data consists of data provided to BetterComp by BetterComp’s Customers including, but not limited to, Personal Information about the Customer's employees. Customer Data is collected by BetterComp's Customers or their agents and is provided to BetterComp in the course of a Customer's use of BetterComp's Services. BetterComp only uses Customer Supplied Data to provide the Services to the applicable Customer, in an aggregated and anonymous format to enrich its market data and compensation databases, and as permitted by the agreement between the Customer and BetterComp.
In the course of BetterComp's Customers' use of any Services, Customer may load Personal Information concerning their employees, contractors, and other individuals into the Services and use the Services to process, handle, or store such information. Customers control and are responsible for correcting, deleting, or updating information they process, handle, store, or otherwise use concerning you, including any data about you that they may load into the Services. BetterComp has no direct control over or responsibility for the data Customers choose to load into or use with the Services. BetterComp is not responsible for the data Customers load into or process, handle, or store within the Services.
In general, we collect Personal Information about you that Customer provides to us, that we receive from our business partners and subsidiaries and third parties, or that we indirectly collect or infer about your activities or usage of our websites, mobile application, or products and services. The Personal Information we collect about you varies depending upon the nature of the services and/or products and our interactions with you, but the following are the general categories of the type of Personal Information we collect.
When a Customer requests products and/or services from us, we ask that Customer provide accurate and necessary information that enables us to respond to Customer’s request. When Customer provides Personal Information to us, we use it for the purposes for which it was provided to us as stated at the point of collection or as obvious from the context of collection (for example producing compensation survey results and consulting deliverables, providing a product price quote, or creating a profile on our websites or mobile applications). We may collect Personal Information such as:
We will not collect any sensitive Personal Information unless this is strictly required. Sensitive Personal Information includes a number of types of information relating to: race or ethnic origin; political opinions; religious or other similar beliefs; trade union membership; physical or mental health; sexual life.
Where Customer provides Personal Information to us about third party individuals, where appropriate, Customer should provide these individuals with a copy of this Notice or ensure they are otherwise made aware of how their Personal Information will be used by us.
We may receive information about you from your employer, such as your name, job title, salary history, and other compensation-related information, if your employer has purchased our Services for its business. If your employer is a BetterComp Customer, you can learn directly from your employer about what information it shares with us, which will vary based on the particular Service used.
We may ask you for Personal Information, such as name and contact information, when you register for events, request services, manage accounts, access various content and features, or directly visit our websites. (For purposes of this Policy, "Website" includes our mobile applications.)
In some instances, we automatically collect certain types of information when you visit our website and through e-mails that we may exchange. Automated technologies may include the use of web server logs to collect IP addresses, "cookies", and web beacons.
You can engage with us through social media sites or through features such as plug-ins or applications on our website that integrate with social media sites. You may also choose to link your account with us to third party social media sites. When you link your account or engage with us on or through third party social media sites, plug-ins, or applications, you may allow us to have ongoing access to certain information from your social media account (e.g., name, e-mail address, photo, gender, birthday, the posts or the 'likes' you make).
If you access our website on your mobile telephone or mobile device, we may also collect your unique device identifier and mobile device IP address, as well as information about your device's operating system, mobile carrier and your location information. We may also ask you to consent to providing your mobile phone number (for example, so that we can send you push notifications).
D. When and how do we collect your Personal Information?
We collect Personal Information at the following times and in the following ways:
The Website may employ one or more of the following technologies to capture Personal Information such as IP addresses:
Cookies are small bits of data stored locally by a browser that save information and helps the hosting website identify the user upon subsequent visits. Cookies are uniquely assigned to the users' computer and may only be read by a web server located within the domain that originally issued the cookie.
BetterComp and its partners may also employ clear gifs (a.k.a. Web Beacons/Web Bugs), that help BetterComp better manage content on the Websites and in the Service by informing BetterComp what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence.
BetterComp gathers certain information about a visitor's visit, access, and use of the Websites and/or Service and stores such information in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data. BetterComp may use this information which does not identify individual users, to analyze trends, to administer the Websites and the Service, to track visitors' movements around the Websites and the Service and to gather demographic information about our visitor base as a whole.
If you purchase a subscription to the Service or purchase any other product or service from BetterComp, BetterComp may collect and process your payment information, including credit card numbers and billing information, using third party service providers which are PCI-compliant.
The following is a summary of the purposes for which we use Personal Information together with the legal basis for collecting such information.
We process Personal Information which our Customers provide to us to perform the Service. This may impact you, for example, where you are the employee or prospective employee of our Customer. The precise purposes for which your Personal Information is processed will be determined by the scope and specification of our client engagement, and by applicable laws, regulatory guidance, and professional standards. It is the obligation of our Customer to ensure that you understand that your Personal Information will be disclosed to BetterComp.
We process Personal Information about our Customers and the employees of our Customers to:
We also process Personal Information about our clients/prospective clients and employees of our clients/prospective clients to:
We are an innovative business, which relies on developing sophisticated products and services by drawing on our experience from prior engagements. We are not concerned with an analysis of identifiable individuals, and we take steps to ensure that your rights and the legitimacy of our activities are ensured through the use of aggregated, anonymized or otherwise de-identified data.
The categories of information we use to conduct data analytics include:
If we wish to use your Personal Information for a purpose which is not compatible with the purpose for which it was collected for, we will generally request your consent. In all cases, we balance our legal use of your Personal Information with your interests, rights, and freedoms in accordance with applicable laws and regulations to make sure that your Personal Information is not subject to unnecessary risk.
All processing (i.e. use) of your Personal Information is justified by a "lawful basis" for processing. In the majority of cases, processing will be justified on the basis that:
In limited circumstances, we will use your consent as the basis for processing your Personal Information, for example, where we are required to obtain your prior consent in order to send you marketing communications.
Before collecting and/or using any special categories of Personal Information, or criminal record data, we will establish a lawful basis which will allow us to use that information. This basis will typically be:
We do not directly provide services and/or products to children (minors under the age of 16), and we do not knowingly collect Personal Information from children.
We request all external third-party service providers to implement and apply security safeguards to ensure the privacy and security of your Personal Information. These third parties are contractually obligated to observe confidentiality restrictions and to use any Personal Information we share with them or which they collect on our behalf solely for the purpose of providing the contracted service to us.
BetterComp is located and headquartered in the United States (U.S.) and our Website and Services are hosted in the U.S. BetterComp does not transfer Personal Information outside the United States.
The Website and Services are not directed to individuals under the age of sixteen (16), and we do not knowingly collect Personal Information from minors under the age of 16.
BetterComp may employ other companies, individuals, or consultants to provide services to users, Customers, and prospects. You agree that BetterComp may share your Personal Information with such service providers in order to provide information, products, and/or services to you. For example, BetterComp may use such service providers to host data and information, send and receive emails, analyze data, provide marketing assistance, process credit card payments, and provide customer service. BetterComp does not transfer Personal Information to service providers located outside the United States. Where a BetterComp service provider’s services involve Personal Information, such services shall be performed by the BetterComp service provider within the United States. BetterComp will ensure that all such service providers adhere to privacy, security, and data handling practices at least as protective as BetterComp's own privacy, security, and data handling practices. However, there is no guarantee that your data will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
BetterComp uses reasonable physical, administrative, and technical safeguards to help protect Personal Information from unauthorized access, use and disclosure. BetterComp also requires its suppliers implement measures to protect such information from unauthorized access, use, and disclosure. However, there is no guarantee that your data will not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
Data protection laws vary among countries, with some providing more protection than others. Subject to certain exemptions, and in some cases, particularly if you reside in a jurisdiction with applicable data protection laws, dependent upon the processing activity we are undertaking, you have certain rights in relation to your Personal Information.
You may have the right to access Personal Information which we hold about you.
You may have the right to request us to correct your Personal Information where it is inaccurate or out of date.
You may have the right under certain circumstances to have your Personal Information erased. Your information can only be erased if your Personal Information is no longer necessary for the purpose for which it was collected, and we have no other legal ground for processing the Personal Information.
You may have the right to restrict the processing of your Personal Information, but only where:
You may have the right to data portability, which requires us to provide Personal Information to you or another company (as controller) in a commonly used, machine readable format, but only where the processing of that information is based on (i) consent; or (ii) the performance of a contract to which you are a party.
You may have the right to object to the processing of your Personal Information at any time, but only where that processing has our legitimate interests as its legal basis. If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms. We do not sell your Personal Information without your prior consent.
California residents have certain privacy rights under California law. California residents have the right to request information about the types of Personal Information we collect, from where we collect it, and with whom we share it. California residents also have the right to request that we delete their Personal Information. We will respond to such requests without discriminating against you for exercising these rights. To exercise these rights, California residents can make a request by emailing firstname.lastname@example.org. When making a request, please include in your message to us “CCPA Request.”
You can exercise your rights by contacting us at email@example.com. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfil your request.
To verify your identity, please be prepared to submit the following information: your name, zip or postal code, and date of birth. We may ask you for additional information to confirm your identity and for security purposes, before acting on the request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
In specific circumstances we may store your Personal Information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your Personal Information or dealings.
We have implemented appropriate measures to ensure your Personal Information is securely destroyed in a timely and consistent manner when no longer required.
BetterComp is located and headquartered in the United States (U.S.) and our Website and Services are hosted in the U.S. If you are visiting the Website or providing information from a country outside of the U.S. with laws governing data protection, collection, or use that may differ from U.S. laws, note that you are transferring your data to the U.S., which may have different data protection laws.
By providing us your personal data through your use of the Website or Service, you consent to: